Miyoko’s Kitchen ships to all 50 U.S. states and ships on Mondays, Tuesdays, Wednesdays via FedEx 2-Day Ground and FedEx 2-Day Express. Shipments will deliver on Wednesday, Thursday or Friday. You can get your order the same week if placed by 10AM PT on Wednesday; orders placed after 10AM PT on Wednesday will be shipped the following week. Street address needed, we cannot ship to PO Box.
*2018 Holiday Shipping Schedule*
Thanksgiving: The last day for shipments will be Monday, November 19, 2018 for orders received by 10AM PT. We will not be shipping on Tuesday and Wedneday (November 20 & 21, 2018). Shipments will resume on Monday, November 26, 2018 for orders received after 10AM PT on Monday, November 19, 2018.
Christmas Eve & Day: The last day for shipments will be Wednesday, December 19, 2018 for orders received by 10AM PT. We will not be shipping on Christmas Eve & Christmas Day (December 24 & 25, 2018). Shipments will resume on Wednesday, December 26, 2018 for orders received after 10AM PT on Wednesday, December 19, 2018.
New Years Eve & Day: The last day for shipments will be Wednesday, December 26, 2018 for orders received by 10AM PT. We will not be shipping on New Year's Eve & New Year's Day (December 31, 2018 & January 1, 2019). Shipments will resume on Wednesday, January 2, 2019 for orders received after 10AM PT on Wednesday, December 26, 2018.
Orders ship out as they are received (first in, first out). Although we do our very best to ship your order as soon as possible please note that your order may deliver on Wednesday, Thursday or Friday. When we ship is dependent on our entire shipping queue which may vary week by week. Any orders received after Wednesday 10AM PT will be in the queue to ship in the order they are received the following week.
Our shipping rates are based on weight and shipment destination (utilizing FedEx real-time shipping). The number of items in your order will impact the shipping rate which typically can range anywhere from $9-30 (HI and AK may have additional rates applied). Your exact shipping costs will be calculated during checkout.
Customers will be notified via email when items have been shipped and will be provided a FedEx tracking number. We track all of our shipments throughout the day to ensure a timely delivery.
All food sales are final. Miyoko’s Kitchen is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of an incorrect address. It is the buyer’s responsibility to provide the correct shipping address, phone number, and email address. FedEx does not ship to P.O. boxes.
Currently, we do not ship outside of the United States.
If you have received damaged items or incorrect items in your order please contact customer service Monday through Friday, 9:00AM-4:00PM (Pacific Time Zone) at firstname.lastname@example.org.